Refund policy
Return and Refund Policy
We want you to shop with confidence at TrendZora
1. Return Eligibility
Items must be unused, in original packaging, and in resalable condition to be eligible for return.
2. Return Timeframe
Returns must be requested within 7 days of delivery.
3. Refund Process
Once your return is received and inspected, refunds will be processed within 24 to 48 hours to your original payment method.
4. Exchanges
We offer exchanges for defective or damaged items, subject to availability.
5. Damaged or Defective Items
If you receive a damaged or defective product, contact us immediately at trendora1001@gmail.com with photos for assistance.
6. Non-Returnable Items
Certain items such as personal care products or clearance items may not be eligible for return.
7. Return Shipping Costs
Return shipping costs are [CUSTOMER RESPONSIBILITY / COVERED BY STORE], depending on the situation.